Privacy policy
v1.0.0
Production Assist AI, Inc. (“Company,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you access or use Production Assist AI (the “Service”).
By using the Service, you agree to the practices described in this Privacy Policy.
Information We Collect
A. Account Information
When you create an account, we may collect:
• Name
• Email address
• Phone number
• Company or production affiliation
• Billing information
B. Production Data
When using the Service, you may upload or generate:
• Contracts
• Budgets
• Call sheets
• Onboarding documents
• Crew details
• Production schedules
• Financial allocations
• Operational records
We refer to this as “Production Data.”
C. Usage Information
We automatically collect certain technical data:
• IP address
• Device and browser type
• Log data
• Pages or features accessed
• Session timestamps
D. Cookies and Tracking Technologies
We use cookies and similar technologies to:
• Maintain session integrity
• Improve performance
• Analyze usage patterns
You may control cookie settings through your browser.
How We Use Information
We use collected information to:
• Provide and operate the Service
• Maintain system integrity and security
• Process payments
• Enable production collaboration features
• Deliver onboarding and contract workflows
• Power AI-assisted functionality
• Improve platform performance
• Respond to support inquiries
• Comply with legal obligations
We do not use your Production Data to train external public AI models.
AI Processing
The Service includes AI-assisted features that analyze Production Data to:
• Evaluate production states
• Identify conflicts
• Suggest workflow actions
• Assist contract language standardization
AI processing occurs within secure system boundaries. Your Production Data is not sold or shared for external AI training.
Data Sharing
We do not sell, rent, or trade personal information.
We may share information only:
• With service providers (hosting, payment processors, infrastructure providers)
• When required by law
• To enforce our Terms of Service
• In connection with a merger, acquisition, or corporate restructuring
All service providers are contractually required to protect data.
Workspace and Data Boundaries
The Service operates through structured workspaces (personal, company, production).
Data transfers between workspaces occur only through explicit user actions.
We do not automatically merge or expose data across workspace boundaries.
Data Retention
We retain information:
• For as long as your account is active
• As necessary to provide the Service
• As required by legal or regulatory obligations
You may request deletion of your account, subject to contractual or legal retention requirements.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect information.
These include:
• Encrypted data transmission (HTTPS)
• Secure hosting infrastructure
• Access controls
• Authentication safeguards
No system can guarantee absolute security. You use the Service at your own risk.
Your Rights
Depending on your jurisdiction, you may have rights to:
• Access your personal information
• Correct inaccurate information
• Request deletion
• Restrict certain processing
• Opt out of marketing communications
Requests may be submitted to the contact email listed below.
International Users
If you access the Service from outside the United States, you understand that your information may be transferred to and processed in the United States.
Children's Privacy
The Service is not intended for individuals under 18. We do not knowingly collect personal information from minors.
Changes to This Privacy Policy
We may update this Privacy Policy periodically.
Changes will be posted with an updated “Last Updated” date.
Continued use of the Service after changes constitutes acceptance.
Contact Information
Production Assist AI, Inc.
info@productionassist.ai